Visitor centres
Get personalised recommendations and help planning your visit to Melbourne. Our friendly volunteers are here to assist and share their extensive local knowledge. Stop by one of our visitor centres or look for one of our city ambassadors for advice on things to do, places to eat, or the best attractions to visit.
For opening hours, click on each service below.
Email visitor@melbourne.vic.gov.au for tourism enquiries.
Melbourne visitor services locations
Open throughout Easter including Good Friday.
Melbourne Visitor Hub
Friendly staff can help you plan your time in Melbourne and share the city's secrets with you. Located in the centre of the city at the Town Hall.
Melbourne Visitor Booth
Fitzroy Gardens Visitor Centre
City Ambassadors
City Ambassadors at Queen Victoria Market
Get personal assistance with directions to help you find your way around the market, and to other landmarks around the city. Closed on Good Friday.
Discover more
Attractions and sights
Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.
Major events
From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.
Walks and itineraries
These self-guided walks and itineraries will help you discover Melbourne's best sights.